Privacy Policy

Last updated: March 31, 2026

Privacy practices for a secure, calm ayurvedic shopping experience.

This Privacy Policy explains how Himansh Naturals collects, uses, stores, and protects personal information when you browse the website, create an account, contact support, or place a Cash on Delivery order.

Information We Collect

We may collect account information, billing and delivery details, contact numbers, order history, saved addresses, coupon usage, support messages, and technical usage data needed to operate the website securely and fulfill orders.

How We Use Your Information

We use your information to create and manage your account, verify logins, process Cash on Delivery orders, coordinate deliveries, respond to support requests, improve our catalog and website experience, prevent fraud, and maintain records required for lawful business operations.

Payments and Cash on Delivery

This website currently accepts Cash on Delivery only. Because no online card or wallet payment is collected through the website at checkout, the main payment information processed by us relates to order details, customer identity, delivery coordination, and order confirmation records.

Cookies and Technical Data

We may use cookies and similar browser storage tools to keep you logged in, remember preferences such as cookie consent, protect account sessions, and understand how visitors use the storefront so that performance and security can be improved.

Sharing of Information

We may share limited information with service providers who help us run the business, such as hosting providers, authentication providers, operational support tools, logistics or delivery partners, and legal or regulatory authorities where disclosure is required by law.

Data Security

We use reasonable technical and organizational safeguards such as protected sessions, access controls, validation, role-based admin access, and infrastructure controls to reduce the risk of unauthorized access, misuse, loss, or disclosure of your information.

Data Retention

We retain personal data for as long as reasonably required to provide the service, manage active accounts, maintain order history, resolve disputes, comply with legal obligations, prevent fraud, and enforce our policies. Retention periods may differ depending on the type of information.

Your Rights and Choices

You may review and update account information such as your name, phone numbers, and saved addresses from your profile. You may also request account deletion, subject to business, security, operational, and legal record-keeping requirements.

Children's Privacy

The website is intended for users who are legally able to place orders and enter into transactions. We do not knowingly build accounts for children where consent or legal authority is required from a parent or guardian.

Legal Note

This policy is designed as a practical privacy notice for a professional Indian e-commerce storefront. It should be reviewed and finalized with legal counsel for your exact business operations, product claims, shipping footprint, and regulatory obligations.